Terms of Service

1. Acceptance of Terms

By accessing and using iCOREx's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

iCOREx provides the following services:

• Australian university admission consulting and application assistance
• Student visa application support and guidance
• Australian migration advisory services
• Career guidance and academic counseling
• Document preparation and review services
• Educational pathway planning

3. Client Responsibilities

3.1 Accurate Information

You agree to provide accurate, complete, and up-to-date information including:

• Personal details and contact information
• Educational background and academic records
• Financial documentation as required
• English language proficiency test results
• Any other documents requested for your application

3.2 Timely Communication

You must respond to our communications promptly and provide requested information within specified timeframes to ensure successful application processing.

4. Service Fees and Payment

4.1 Fee Structure

• Consultation fees are clearly outlined before service commencement
• Additional fees may apply for specialized services
• Government application fees are separate from our service fees
• Payment terms and schedules will be provided in writing

4.2 Refund Policy

Refunds are considered on a case-by-case basis. No refunds will be provided for services already rendered or for applications that have been submitted to universities or government agencies.

5. Limitation of Liability

iCOREx provides advisory and consulting services only. We cannot guarantee:

• University admission outcomes
• Visa approval results
• Specific timelines for application processing
• Government policy changes that may affect your application

6. Intellectual Property

All content, materials, and intellectual property on our website and in our service materials remain the property of iCOREx. You may not reproduce, distribute, or use our materials without written permission.

7. Confidentiality

We maintain strict confidentiality regarding your personal information and application details. We will not disclose your information to third parties without your consent, except as required for application processing or by law.

8. Prohibited Activities

You agree not to:

• Provide false or misleading information
• Use our services for fraudulent purposes
• Violate any applicable laws or regulations
• Interfere with our website or service operations
• Attempt to gain unauthorized access to our systems

9. Termination

Either party may terminate the service agreement with written notice. Upon termination, you remain responsible for any outstanding fees and the return of any confidential materials.

10. Dispute Resolution

Any disputes arising from our services will be resolved through good faith negotiation. If resolution cannot be achieved, disputes will be subject to the jurisdiction of the courts of Bangladesh.

11. Compliance with Laws

Our services are provided in compliance with applicable laws and regulations in Bangladesh and Australia. You are responsible for ensuring your compliance with all relevant laws and regulations.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

13. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

14. Contact Information

For questions about these Terms of Service, please contact us: