Privacy Policy

1. Introduction

iCOREx ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Australian education and migration consulting services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name, email address, phone number, and mailing address
• Date of birth, nationality, and passport information
• Educational background, academic transcripts, and qualifications
• English language proficiency test results (IELTS, TOEFL, PTE)
• Financial information for visa and university application purposes
• Career goals and study preferences
• Communication preferences and correspondence history

2.2 Automatically Collected Information

• IP address, browser type, and device information
• Website usage patterns and analytics data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing Australian education and migration consulting services
• Processing university applications and visa applications
• Communicating with you about your applications and services
• Providing customer support and responding to inquiries
• Improving our services and website functionality
• Complying with legal and regulatory requirements
• Marketing and promotional communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Australian Universities: To process your applications and facilitate admissions
• Government Agencies: For visa applications and immigration purposes
• Service Providers: Third-party partners who assist in providing our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain client information for a minimum of 7 years after the completion of services.

7. Your Rights

You have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information (subject to legal requirements)
• Restriction of processing in certain circumstances
• Data portability
• Objection to processing for marketing purposes

8. International Data Transfers

Your personal information may be transferred to and processed in Australia and other countries where our service providers are located. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us: